Volunteer Services Intern
TITLE: Volunteer Services Intern
LOCATION: History Center - 345 W Kellogg Blvd., St. Paul, MN 55102
COMPENSATION: Typical starting salary $16.50 hourly
HOURS: This is a part-time, temporary position from approximately September 14, 2026 to December 20, 2026. A part-time intern must be available to work 15 hours per week. This position offers a flexible work schedule, coordinated with the intern’s school schedule and operational needs. Preferred working hours are 3+ days a week, typically M-F between 8:30am and 5pm. The internship includes some evening and weekend shifts, which will be scheduled in advance with the intern.
POSTING DATE: June 26, 2026
DEADLINE DATE: July 14, 2026
DESCRIPTION: The Volunteer Services Intern supports the Minnesota Historical Society (MNHS) Volunteer Services team in coordinating event volunteers, managing volunteer communications, and maintaining database infrastructure. This role focuses on delivering high-quality customer service to both staff and volunteers, assisting with recruitment, and capturing volunteer stories to highlight community impact.
RESPONSIBILITIES:
- Support coordination of Event Volunteers - receive volunteer requests from MNHS staff, post opportunities, email volunteers, create detailed reminder emails, and follow up with staff and volunteers after the event
- Provide a high level of customer service to both volunteers and staff in other departments, ensuring consistent communication and relationship building
- Help plan and execute the annual Fall Volunteer Recognition event
- Assist with volunteer recruitment and placement, including posting shifts, updating opportunity descriptions, and setting up onsite training for new volunteers
- Write at least two Volunteer Spotlight articles for the Volunteer Newsletter and Website
- Attend at least four Special Events (scheduled around the intern’s availability) and get to know volunteers
- Systems Used: Volgistics volunteer management tool, Google Suite, HubSpot
QUALIFICATIONS:
- Currently enrolled as an undergraduate or graduate student, or have graduated within the past 12 months at the time of application.
- Ideal candidates might be currently pursuing, or a graduate with a degree in the following areas: Non-Profit Management, Human Resources, Event Management, Government Relations, History, Psychology, Social Work, Sociology, etc.
- Excellent Customer Service Skills
- Relationship builder
- Communicates well in person, on the phone, and through email
- Solid organization skills and attention to detail
- Interested in meeting new people of different ages and backgrounds
- Experience volunteering either for a museum or in any other capacity is appreciated but not required
KNOWLEDGE INTERN IS EXPECTED TO GAIN:
This intern will gain valuable knowledge in volunteer management including opportunity creation, collaboration with other departments, event and project coordination, data management and transfer skills, and relationship building. This person will be working alongside two staff members who have 40+ combined years of successful Volunteer Management experience.
SEMINAR EVENTS: Interns are require to participate in three, in-person seminars focused on professional development, learning how cultural organizations operate, and building a network of industry professionals. At the end of the semester, interns complete a final presentation to share their work.
Please ensure you are available for these dates when applying:
- Thursday, September 24 from 11:30am-1:00pm
- Thursday, October 15
- Thursday, November 12 from 2:00pm-4:00pm
- Final Presentations: Thursday, December 17 from 11:00am-1:00pm
TO APPLY: Interested applications must apply online at the Minnesota Historical Society’s career center at www.mnhs.org/jobs and include a cover letter, resume, and any required additional materials by the application deadline date.