On-Site Service Representative

On-Site Service Representative (Part-Time, 20 Hours/Week)

Location: Kauai, HI 96741

About Grainger:

Grainger is a leading distributor of maintenance, repair, and operating (MRO) products and services. We serve millions of customers worldwide through innovative solutions, exceptional service, and strong customer partnerships.

Position Summary:

The On-Site Service Representative (OSR) supports customer locations by managing inventory, stocking products, and delivering excellent customer service. This position works closely with customers to maintain inventory levels, identify product needs, and support Grainger's inventory management programs.

Key Responsibilities:

• Service multiple customer locations throughout assigned territory

• Receive, stock, and organize products at customer sites

• Monitor inventory levels and scan products for replenishment

• Resolve customer concerns promptly and professionally

• Follow assigned routes and schedules

• Identify opportunities to improve productivity and service efficiency

• Maintain compliance with customer site safety requirements

• Engage customers to identify additional product and service needs

• Partner with sales teams to support account growth

Qualifications:

• High School Diploma or equivalent

• Minimum 3 years of experience in a service, customer-facing, or sales environment

• Strong communication, collaboration, and problem-solving skills

• Ability to manage multiple priorities and work independently

• Valid driver's license required

• Must maintain required automobile insurance coverage

• Ability to lift 25–60 pounds and work in physical environments

Compensation:

Pay Range: $23.27 - $29.09 per hour

Benefits:

• Medical, dental, vision, and life insurance

• 401(k) retirement plan with company contribution

• Paid time off and company holidays

• Employee discounts

• Tuition reimbursement

• Financial wellness resources

• Family and parental leave programs

Grainger is an Equal Opportunity Employer and is committed to providing an inclusive and accessible workplace for all employees.