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Dispatcher Telecommunicator

  • Answers emergency and non-emergency calls for service.
  • Operates a state-of-the-art computer aided dispatch (CAD) system and computerized electronics communication system. Screens and inputs calls for service into system including reported crimes(s), using proper event codes.
  • Evaluates and prioritizes calls for service to determine the nature of the call and appropriate level of service required.
  • Dispatches and monitors radio traffic and location information of law enforcement personnel simultaneously.
  • Checks jurisdictional boundaries and notifies other agencies when a call is within their boundaries. Provides assistance as requested.
  • Responds to inquiries from law enforcement personnel for information on tag numbers, warrants, and other miscellaneous inquiries. Makes phone calls as needed.
  • Maintains communication logs in accordance with state regulations and agency policies.
  • Successfully completes all assignments to duties as directed specifications, within specified timeframe and budget as directed and in accordance with agency policies and regulations.
  • Performs other related duties as assigned.