Sales Associate

Responsible for greeting guests, suggesting products, closing sales, processing transactions on the point-of-sale (POS) system, and completing required paperwork. Provides exceptional customer service while maintaining an organized and presentable sales floor.

Essential Duties and Responsibilities:

• Greet guests, assess needs, and assist in product selection.
• Provide enthusiastic and courteous service, addressing guest inquiries.
• Use selling techniques to promote products and increase sales.
• Accurately process sales through the POS system.
• Complete required paperwork and ensure accuracy.
• Research product availability using company database.
• Maintain a clean, organized sales floor and gunroom.
• Stay updated on products and services to assist guests effectively.
• Answer phone calls professionally and respond to emails.
• Assist with merchandising and display arrangements as needed.
• Perform additional tasks as assigned by management.

Competencies:

• Strong customer service and communication skills.
• Sales-driven with the ability to overcome objections.
• Attention to detail and accuracy in sales and paperwork.
• Dependability, punctuality, and commitment to goals.
• Ability to adapt to changing needs and tasks.

Qualifications:

• High school diploma or equivalent.
• Minimum of two years of relevant experience or a combination of education and training.
• Basic math and computer skills (POS system, email).
• Ability to lift up to 50 pounds and stand for extended periods.
• No specific certifications required.

Physical Demands:

• Regularly required to stand, walk, and lift up to 50 pounds.
• Frequent exposure to airborne particles and varying temperatures.
• Use of safety equipment as required.

Work Environment:

• Moderate to high noise levels, with occasional exposure to chemicals and extreme temperatures.